Cancellation & Refund policy
Deposit: A 50% deposit is required at the time an order is confirmed, which puts you on our work schedule.
Balance: The balance is due and payable upon the completion of the work.
For cancellations a portion of, or all of, your deposit is refundable in the following manner:
If you cancel right away, and we have incurred no costs or time on the job, then a full refund will be issued to you, less any bank fees.
If any fabrics or supplies have been ordered for your job, the charges for these items (as specified on the invoice) will be deducted from your deposit and those items will be turned over to you.
If we have done any work on your job, our labor charges for the work done will also be deducted from the deposit.
If we have had any other costs or time incurred, those charges will be deducted from the deposit. The remaining amount of your deposit will be refunded to you.
If the charges of those items is more than your deposit, then, after applying the deposit towards those items, the balance will be billed to you.
This policy may be updated or changed at any time without prior notice.